Privacy Policy

1. Introduction

CyBlore IT Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyblore.com and use our services.

This policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact details (email, phone number, address)
• Company name and business information
• Professional credentials and work history (for career applications)
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Processing transactions and payments
• Responding to inquiries and customer support
• Sending administrative information and updates
• Improving our website and services
• Marketing communications (with your consent)
• Legal compliance and fraud prevention
• Recruitment and hiring processes

4. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to fulfill our contractual obligations
• Legal Obligation: We must comply with Indian laws and regulations
• Legitimate Interest: Processing is necessary for our legitimate business interests

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors assisting with operations (hosting, payment processing, analytics)
• Business Partners: Collaborators for joint services (with your consent)
• Legal Authorities: When required by law, court order, or government regulations
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest (SSL/TLS)
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your data.

Typical retention periods:

• Client project data: Duration of engagement + 7 years (as per Indian tax laws)
• Job applications: 2 years from submission
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, contact us at privacy@cyblore.com

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve user experience
• Deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

15. Contact Us

For questions about this Privacy Policy or our data practices, contact us: